Meta (Facebook) Data Deletion Instructions

Flint Technologies, Inc. ("Flint") lets businesses connect a Meta ad account to see their ads in Flint and build webpages that match them. This page explains what Flint holds from Meta and how to have it deleted. It supplements the Meta section of our Privacy Policy.

What Flint holds from Meta

• A connection record: the ID and name of the ad account you selected, the Facebook user ID that Meta assigns to you for Flint, the date your access token expires, and which Flint user made the connection.
• Your Meta access token. It is held by our authentication infrastructure provider and is not stored in Flint's own database.
• Images from ads that Flint's AI assistant has read. These are copied into your organization's asset library.
• Ad text, landing page URLs and performance figures that appear in your conversations with Flint's AI assistant, and any ad text or images you placed on a webpage.

Flint does not otherwise keep a copy of your ads or their performance figures. It retrieves them from Meta each time you view them.

Option 1: Disconnect in Flint

Open your site in Flint and select Integrations. On the Meta Ads card, open the settings menu (the gear icon), select Disconnect, and confirm. Flint stops accessing your ad account and deletes the stored access token. Flint keeps a record of the disconnected connection, which includes your Facebook user ID and the ad account ID and name. To have that record deleted, use Option 3.

Option 2: Remove Flint on Facebook

On Facebook, go to Settings & privacy, then Settings, then Business integrations. Find Flint and select Remove. Meta notifies Flint, and Flint disconnects your Meta ad account from every Flint site you connected it to and deletes the stored access token.

To also have the connection records deleted, open the Removed tab under Business integrations, select Flint, and send a deletion request. Flint then deletes every connection record tied to your Facebook user ID. Meta shows you a confirmation code and a link where you can check the status of your request.

Option 3: Email us

Email privacy@tryflint.com with the subject "Meta data deletion". Include the email address of your Flint account and the name of the site or ad account. We will delete the connection records and the stored access token for that connection, and confirm by email within 30 days. If you also want imported ad images or conversations removed, say so in your email.

What these steps do not delete

• Ad images imported into your asset library. Delete them on the Assets page in Flint, or ask us in your email.
• Ad text and images you placed on a webpage. These are part of your website. Edit or remove the page in Flint.
• Conversations with Flint's AI assistant that include ad text. Ask us in your email if you want these removed.
• Copies processed by our artificial intelligence vendors and by the service providers we use to monitor the Services. These are retained for the periods those providers apply.
• Your ads and your ad account in Meta. Flint does not change them.

Questions: privacy@tryflint.com.

Flint Technologies, Inc.
1388 Haight Street #1188, San Francisco, CA 94117