Terms and Conditions

Last Updated: January 1, 2026

Agreement to Terms

By accessing or using Flint's services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

Definitions

  • "Service" refers to the Flint software platform and related services provided by Helium Software Inc.
  • "Customer" refers to the business entity that has entered into a service agreement with us
  • "User" refers to individuals authorized by a Customer to access and use the Service
  • "Content" refers to any data, text, files, or other materials uploaded to the Service

Service Agreement

These Terms are supplemented by the service agreement ("Service Agreement") executed between Helium Software Inc. and the Customer. In the event of a conflict between these Terms and the Service Agreement, the Service Agreement shall prevail.

Account Access

Access to our Service requires a signed Service Agreement. To get started, please contact us to discuss your needs and begin the onboarding process. Once your account is created, you agree to:

  • Provide accurate, current, and complete information during onboarding
  • Maintain the security of your login credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malware or harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Service
  • Harass, abuse, or harm other authorized Users
  • Use the Service in any manner that could damage or overburden our systems

Intellectual Property

Our Intellectual Property

The Service and its original content, features, and functionality are owned by Helium Software Inc. and are protected by international copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of any Content you upload to the Service. By uploading Content, you grant us a license to use, store, and process that Content solely to provide the Service.

Payment Terms

Subscription Fees

Certain features of the Service require payment of subscription fees. By subscribing, you agree to pay all applicable fees.

Billing

  • Subscription fees are billed in advance on a recurring basis
  • All fees are non-refundable except as required by law
  • We may change our fees upon 30 days' notice

Taxes

You are responsible for all applicable taxes, and we will charge tax where required by law.

Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may:

  • Perform scheduled maintenance
  • Update or modify the Service
  • Temporarily suspend access for security reasons

Data Processing

Our processing of your data is governed by our Privacy Policy. By using the Service, you consent to such processing. Customers requiring a Data Processing Agreement for compliance purposes may review our standard DPA or contact us to request a signed copy.

Confidentiality

Each party agrees to keep confidential all non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential. This obligation does not apply to information that: (a) becomes publicly available through no fault of the receiving party; (b) was rightfully known prior to disclosure; (c) is independently developed without use of confidential information; or (d) is required to be disclosed by law.

Customer Data

Customer retains all ownership rights to Content uploaded to the Service. We will not access, use, or disclose Customer Content except as necessary to provide the Service or as required by law. Upon request, we will provide Customer with the ability to export their data in a standard format.

Limitation of Liability

To the maximum extent permitted by law:

  • The Service is provided "as is" without warranties
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the fees paid in the 12 months preceding the claim

Indemnification

You agree to indemnify and hold harmless Helium Software Inc. and its officers, directors, employees, and agents from any claims arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights

Termination

By You

You may terminate your account at any time by contacting us.

By Us

We may suspend or terminate your access if you:

  • Violate these Terms
  • Fail to pay applicable fees
  • Engage in fraudulent or illegal activity

Effect of Termination

Upon termination, your right to use the Service ceases immediately. Customer may request an export of their data within 90 days after contract termination or end. After this 90-day period, we may delete Customer data from our systems.

Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or through the Service. Continued use after changes constitutes acceptance.

Contact Information

For questions about these Terms, please contact us at:

Email: andrew@instafleet.co

Address: Helium Software Inc.

2261 Market Street STE 46246

San Francisco, CA 94114

United States